Shipping policy

Shipping Policy

Last updated: May 23, 2026

At SIE Studio, we work to deliver your orders safely and efficiently.

Shipping Partner

Our orders are shipped through our delivery partner Hive.

Shipping Areas

We currently offer shipping to available areas inside Egypt.

Shipping availability may vary depending on your location.

Cairo and Giza Shipping Fees

Shipping fees for Cairo and Giza are:

75 EGP

This shipping fee may be added at checkout or confirmed with you before order delivery.

Delivery Time

Estimated delivery time may vary depending on:

Customer location
Courier availability
Order confirmation time
Public holidays
Weather or external delays
High-demand seasons

We will do our best to process and ship orders as quickly as possible.

Order Confirmation

After placing your order, our team may contact you by phone, WhatsApp, SMS, or email to confirm your order and delivery details.

Please make sure your contact information and address are correct.

Failed Delivery

If the courier is unable to deliver your order due to incorrect address information, unavailable customer, unanswered calls, or refusal to receive the order, additional shipping fees may apply for rescheduling or re-delivery.

Shipping Delays

SIE Studio is not responsible for delays caused by courier issues, incorrect customer information, weather conditions, public holidays, or circumstances outside our control.

Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with your order number and clear photos.

For shipping questions, please contact us at:

Email: siestudioegypt@gmail.com
Address: Villa 35z South Academy, New Cairo, Cairo, Egypt